B2C portal for Take away sales. Customer chooses which restaurant he/she wants to shop in Pick-up from restaurant. Consumer can register, but doesn’t have to. Payment method: credit card (+ others depending on the country)

Selling point

Solution for guests to order food to-go.

Benefits for client

Easier daily life for employees; buying food home

Benefits for guest

Helping guest daily life, when it is possible to order food from portal and pick it from restaurant on way home

Pricing model

Fazer has fixed rate agreement with vendor. Additional work can be ordered with hourly chargeable basis.

Price for restaurant

Depends how BU handles the split for ICT pool costs, maintenance & license fee depends on how many restaurants the BU has

Requirements for restaurant

Manage Web Shop offering: products, prices, banners, marketing letters. Follow-up that transactions and payments match.

Requirements for HQ

Fazer's superuser needs to create restaurant and logins to the system, support restaurants. Create centralized offers and push them to restaurants (e.g. seasonal sales). Do centralized marketing letters. 

Requirements for client

In co-operation with restaurant organize a pick-up point for the goods.

Facts of the solution

Built by Hesehus


Differenciation: Being used in Denmark for several years in almost all restaurants, and also in some restaurants in Finland and Norway

Contact people

Denmark: Michael Blaesberg

Norway: Restaurant support

Finland: Restaurant support

Countries available

Norway, Denmark, Finland and Sweden (when contract with PSP in place).