B2C portal for Take away sales. Customer chooses which restaurant he/she wants to shop in Pick-up from restaurant. Consumer can register, but doesn’t have to. Payment method: credit card (+ others depending on the country)
Selling point
Solution for guests to order food to-go.
Benefits for client
Easier daily life for employees; buying food home
Benefits for guest
Helping guest daily life, when it is possible to order food from portal and pick it from restaurant on way home
Pricing model
Fazer has fixed rate agreement with vendor. Additional work can be ordered with hourly chargeable basis.
Price for restaurant
Depends how BU handles the split for ICT pool costs, maintenance & license fee depends on how many restaurants the BU has
Requirements for restaurant
Manage Web Shop offering: products, prices, banners, marketing letters. Follow-up that transactions and payments match.
Requirements for HQ
Fazer's superuser needs to create restaurant and logins to the system, support restaurants. Create centralized offers and push them to restaurants (e.g. seasonal sales). Do centralized marketing letters.
Requirements for client
In co-operation with restaurant organize a pick-up point for the goods.
Facts of the solution
Built by Hesehus
Maturity
Differenciation: Being used in Denmark for several years in almost all restaurants, and also in some restaurants in Finland and Norway
Contact people
Denmark: Michael Blaesberg
Norway: Restaurant support
Finland: Restaurant support
Countries available
Norway, Denmark, Finland and Sweden (when contract with PSP in place).