An easy way to pre-order and pay for e.g. Theatre food and drinks without having to stand in a queue during the short break during the performances. Order should be made at least 2 days in advance before the theatre performance.
Benefits for client
Efficient café & restaurant operations. A solution that makes guests happy.
Benefits for guest
No queuing, being able to enjoy the whole break with the food & drinks pre-ordered.
Benefits for Fazer
We get the money in advance and can better prepare for the sales in theatre breaks.
Pricing model
Fazer has a fixed price contract with the vendor. Cost is split between Fazer Food Services business units, according to the number of restaurants using the solutions (Wipaway, Kitchen, Time-slot ordering)
Price for restaurant
Depends on how the BU wants to address the costs for IT solutions between restaurants.
Requirements for restaurant
To maintain performances, products and prices in the system and manage orders.
Requirements for HQ
To set up the restaurant into the system.
Requirements for client
No requirements
Facts of the solution
Build on same platform as Hesehus B2C take away webshops (Kitchen, Wipaway)
Maturity
In use in Finland at Lappeenranta Theatre. Coming to Faircenter as well. http://shop.amica.fi/lprteatteri/performances
Countries available
Available for all countries