B2C & B2B portal and sales service for requesting room booking and catering. Built on Salesforce & Episerver. In use in Finland. Portal has several restaurants. Delivery to reserved room or pick-up from restaurant. Payment method: Invoice for registered customers. Otherwise payment with cash/credit card upon pick-up/delivery.

Selling point

Easy organization of meetings and events.

Benefits for Fazer

More sales.

Benefits for client

N/A (open restaurants, any company can make the order).

Benefits for guest

Easy to find suitable meeting & event rooms and offering.

Pricing model


Price for restaurant

Depends how BU handles the split for ICT pool costs, maintenance & license fee depends on how many restaurants the BU has.

Requirements for restaurant

Eija to check.

Requirements for HQ

Fazer Sales Service organization processes the order requests and maintains the offering in the solution.

Requirements for client

N/A. (any B2B customer can register and make orders. Unregistered customers can only request booking).

Facts of the solution

Developed by Fazer

Technical specifications

Build on Episerver and Salesforce


Differentiation. In use in Finland (approx. 20 locations). Development on-going (e.g. TCPOS integration)

Countries available


Contact people

Maire Nylund, Sanna Jousala, Eija Andström-Saarinen