Easy catering orders and meeting room booking. Automatic invoicing.
Benefits for client
Easy ordering and administration, reporting. Orders filled with correct reference data - correct invoices.
Benefits for guest
Available 24/7. Easy ordering and possibility to view ordering history
Benefits for Fazer
Self-service ordering for clients (no manual work for restaurants). Marketing channel: add-on-sales possible, if assortment & marketing done well. Also delivery / driving lists available (Norwegian central kitchens use)
Fazer has fixed rate agreement with vendor. Additional support & development work can be ordered with hourly chargeable basis. Depending on the contract with client, a license fee can be charged (like in Norway)
Fazer pays a yearly fee of 292 894 NOK (approx. 31 000€) to the vendor. This is then split between the four Fazer Food Services countries, based on the number of restaurants using the solution in each country.
Price for restaurant
Depends how BU handles the split for ICT pool costs, maintenance & license fee depends on how many restaurants the BU has.
Requirements for restaurant
Creating the menus, support for clients, maintaining logins for clients, managing the orders. Follow-up that transactions and payments match.
Requirements for HQ
Fazer's superuser needs to create restaurant and logins to the system, support restaurants.
Requirements for client
Delivering Fazer information about needed logins (name & email), names of meeting rooms, if applicable.
Contact persons and support
Norway: Restaurant support
Sweden: Restaurant support
Denmark: Majbritt Fuglsang and Steen Lundblad
Finland: Restaurant support
Differenciation: Being used in Norway for several years and also in Sweden and Denmark, not yet in Finland. Development / enhancement is on-going
Norway, Denmark, Sweden, Finland