When ordering e.g. a grill meal, the guest gets an alarm devide, which rings when the portion is ready for pick-up. Invisible queue gives customer the freedom to wait where they wish.
Selling point
Find guests faster, reduce waiting times and more relaxed customers.
Benefits for client
Efficient café & restaurant operations. Reduced queueing times and more relaxed guests.
Benefits for guest
Guest can go sit down and they are notified when their meal is ready. No standing in queue. Being able to enjoy the lunch break with colleagues.
Benefits for Fazer
Good logistics in the restaurant. Happy guests.
Price for restaurant
Cost of the equipment.
Requirements for restaurant
Arranging power for charging station
Requirements for HQ
Creating accounts and establishing units to database.
Requirements for client
No requirements
Maturity
In use at least in Finland at Huhmare restaurant
Countries available
Available for all countries