Call Staff -service enables fast and easy communication between personnel and the guests. Messages the guest sends from a mobile device reaches the personnel directly and fast. When the guest sends a message, information on his whereabouts is received (which table, room, building he is). The guest can select from ready made alternatives, what kind of service he needs or what kind of problems he is having.
Fast, mobile service requests / feedback
Benefits for guest
NO need to download applications. Fast and convenient.
Benefits for Fazer
A solution that enables improving service immediately and to receive feedback in context.